Privacy Policy
Customer privacy is very important to
MDS-Host. MDS-Host is committed to safeguarding any information
collected from MDS-Host customers. This privacy statement covers how MDS-Host
treats personal and company information for member registration and company
product and service information that MDS-Host collects and receives including
information related to your past use of MDS-Host products and services.
Personal information is information about you that is personally identifiable
as your name, address, email address, and/or phone number and that is
not otherwise publicly available. This privacy statement does not apply
to the practices of companies that MDS-Host does not own or control, or
to people that MDS-Host does not employ or manage. MDS-Host employees
are required to familiarize themselves with this privacy policy as a condition
of their employment, and any employee violating the policy is subject
to disciplinary action.
Collection of your personal information
When you register
for an MDS-Host account, MDS-Host obtains contact information, such as
your name, address, and phone number, as well as payment information,
such as your credit card number. When you use MDS-Host's service, our
systems record information about your session, such as the dates and times
of use, and the specific Internet address assigned to you. MDS-Host also
tracks requests you make for information on MDS-Host's products and services,
and responses you provide to MDS-Host surveys. Finally, MDS-Host keeps
records of your payment history and communications you have with MDS-Host's
support team. Except in extraordinary circumstances (when we receive a
court order, to protect the company's rights or property, or in emergencies
where someone's safety is at risk), MDS-Host does not keep track of what
sites you visit when you are using the service.
MDS-Host does NOT share your nonpublic
personal information with third parties. Although this information may
be used internally for the purposes of compiling statistics, evaluating
trends in the marketplace, and evaluating the overall effectiveness of
our services, NO nonpublic personal information will be shared with third
parties or used in any promotional materials without the express written
consent of the User. Please keep in mind that if you directly disclose
personally identifiable information or personally sensitive data through
a MDS-Host forum or other public online forums, this information may be
collected and used by others.
Security of your personal information
MDS-Host uses the information
it gathers in order to provide you with the best online experience possible.
As you might expect, contact information is used to contact you concerning
your account and our company. Payment information is used to validate
your identity and to bill you for the services and products you order.
Information on your online sessions is used to allocate system resources
and to ensure compliance with MDS-Host' Service Level Agreements (SLAs).
Information on your communications with MDS-Host' support team is used
to address the issues raised by your communications. In addition, MDS-Host
regularly sends out mailings regarding the operation of its service
and other goods and services that it believes may be of interest to you.
You may request that MDS-Host not send you mailings relating to other
goods and services at the URLs listed in this section or send an e-mail
to privacy@mds-host.com MDS-Host reserves the right, however, to send
bulletins and other important information regarding the service at its
discretion.
Subscriber Information With Third Parties
MDS-Host will not share
or disclose information regarding its subscribers except (i) when we receive
legal process such as a court order; (ii) when reasonably necessary to
protect the company's rights or property; or (iii) in emergencies where
someone's safety is at risk.
You should be aware, however, that any
information that you disclose in a public space such as a chat room, bulletin
board, or personal Web site, MDS-Host' DNR domain registration is freely
available to anyone else visiting that space. MDS-Host cannot safeguard
any personally identifiable information you disclose in these locations,
nor can it ensure that information you voluntarily supply to third parties
remains private. Please review the privacy policies of third party sites
you frequent to ensure that your privacy preferences are respected.
Corrections or/and Update of Personal Information
To request a copy of the contact MDS-Host
has on your account, send an e-mail request to privacy@mds-host.com You
may correct that information as appropriate by returning a message to
the same address. Please keep in mind that under MDS-Host' Service Level
Agreements (SLAs), subscribers are required to provide MDS-Host with current
contact and billing information. MDS-Host may require a copy of a government
issued form of identification before disclosing billing information or
before making changes to the billing or contact information on an account.
Personal Information secured after end of your contract
If you ever leave MDS-Host, MDS-Host will normally delete your personally
identifiable account information twelve months after the account is cancelled,
unless we are under a legal obligation to retain it. We preserve account
information for this short period of time in the event you wish to reactivate
your account and retain your previous e-mail address. However, in the
event of any accounting irregularities, MDS-Host reserves the right to
retain your contact and billing information as necessary to resolve the
matter.
Changes to This Policy and Questions About Privacy
MDS-Host reserves the
right to make changes to this policy. Those changes will become effective
30 days after notice of them is posted here. If you have any questions
about this privacy policy, please send them via e-mail to privacy@mds-host.com
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